This Refund Policy explains the rules and process for returns and refunds for purchases made on our website. All transactions are processed in United States Dollars.
You have a 60-day period from the time you receive your items to submit a return request for eligible products. If you are not satisfied with your purchase, you may start a return within this window.
Before sending items back, you must submit a return request through our Contact Us page. Please provide your order reference number and relevant details about your return request when contacting us. We will send you instructions for returning your goods once your request is approved.
Items being returned should remain in original condition, unused and unopened unless the product arrived damaged or defective. Products that are worn, altered or missing original packaging may not qualify for a full refund.
After we receive and inspect your returned merchandise, we will process your refund within 5 to 10 business days. Refunds will be issued to the original payment method used at checkout. The time it takes for funds to show up in your account can vary, depending on the processing speed of your payment provider or bank.
All our orders include free shipping. We cover shipping fees and relevant import duties, so customers do not need to pay extra charges for delivery. Return shipping costs for sending items back to us are the responsibility of the customer unless the item was delivered damaged, defective, or we sent an incorrect product. In these cases, please contact us through the Contact Us page with supporting images and information, and we will arrange the solution accordingly.
Refunds may be partially approved under certain situations. If items are returned in poor condition, we may reduce the refund amount based on the condition of the goods after inspection.
If your package fails to arrive, please reach out via our Contact Us page. We will verify delivery status and handle your case following our service standards.
This policy applies to all orders placed through our website. We may update this Refund Policy at any time. Any updates will be posted on this page, and continuing to use our website after changes are posted means you accept the revised terms.
For any questions regarding returns, refund timelines or eligibility, please contact us through our Contact Us page.
